Privacy Policy 

Jun 14, 2023 

Dataspire Technologies Private Limited.,

Information we collect

We collect information from users who provide the necessary authorization during the account setup and login process. This information is gathered through various sources, such as enquiry forms, contact forms, Google GSuite or Microsoft Office 365, and others as applicable. The collected information includes first names, last names, email addresses, phone numbers, and email groups. We handle and store this personal information securely on platforms like AWS and Google Cloud Services. Our objective is to optimize our product, enhance user experience, provide superior customer support, execute effective marketing campaigns, and improve our internal processes.

Information we collect as customers use our service

During customers’ use of our service, Dataspire collects specific information regarding their interactions with our product. This includes details such as feature usage and product utilization times. We capture this information through data logs, images, or logical sequences of images/videos to address any user issues. Our logging system automatically collects data such as internet protocol addresses, browser types, browser languages, referring URLs, accessed features, generated errors, time zones, geographic location data, operating system information, and other relevant details transmitted in the user’s HTTP request header. We securely store this information in log files, which we utilize to analyze trends, administer the application, enhance customer support, and optimize our product’s performance, user experience, and internal processes.

How we use the Information we collect

Dataspire utilizes the aforementioned information to fulfill various essential purposes, including service provisioning, billing, identification, authorization, service improvement, and research initiatives. Whenever a customer reaches out to Dataspire, we may retain a record of the communication to effectively address any concerns or issues they may encounter.
In the event that you contact us via email or a contact form, the information you provide will be securely stored for the purpose of processing your request and for potential follow-up inquiries. To assert your rights pertaining to data protection, please reach out to us at hi@dataspiretech.com. We encourage you to review the section titled “Your rights to access, rectification, cancellation, limitation of processing, data portability, and withdrawal of consent.”
1. Complying with our obligations: we may process your personal data to comply with our legal or regulatory requirements, where this is required by law.
2. To continue accessing the Services beyond the free trial period, a paid subscription is required. This subscription can be initiated by providing a valid credit card. For enterprise customers, there is an option to request a paper contract that accommodates alternative billing arrangements, such as purchase orders.

Ensuring Data Security

Safeguarding your personal data and information is of paramount importance to us. We employ stringent measures to protect both our organization and our users from unauthorized access, alteration, disclosure, or destruction of the data we hold. Here’s how we prioritize data security:

1. Comprehensive review of practices: We regularly review and assess our information collection, storage, and processing practices. This includes a thorough evaluation of physical security measures to prevent unauthorized access to our systems.
2. Restricted access to personal information: Access to personal information is strictly limited to authorized Dataspire employees, contractors, and agents who require access for processing purposes. These individuals are bound by strict contractual confidentiality obligations and are subject to disciplinary action or termination if they fail to meet these obligations.
3. Complaint resolution and regulatory compliance: In the event of formal written complaints, we promptly engage with the complainant to address their concerns. If we are unable to resolve a complaint directly with our users, we collaborate with the appropriate regulatory authorities, including local data protection authorities, to seek resolution and ensure compliance with data protection regulations.
4.Encryption using SSL: We utilize SSL (Secure Sockets Layer) to encrypt our services. This encryption ensures that any data transmitted between your device and our systems remains secure and protected.

Cookies

At all our websites and software applications, we utilize cookies. Cookies are small text files that are saved by your browser on your computer and mobile device. These cookies enable us to analyze your usage patterns and gather information about your device and internet connection, such as your IP address, operating system, and browser details. By accessing the information stored in the cookies, we aim to optimize our offerings, deliver relevant content to customers, and enhance our advertising and marketing efforts.
Our use of cookies follows this approach: Most of the cookies we employ are session cookies, which are automatically deleted by your browser once you finish visiting our website. Session cookies provide us with insights into visitor behavior, allowing us to analyze and improve our website’s user-friendliness, prioritize important content on popular pages, and tailor our marketing strategies to the interests of our target audience. Other cookies have a longer lifespan and enable us to recognize you as a user during subsequent visits to our website. Rest assured that we do not share the information obtained through our cookies with third parties.
You have the option to prevent cookie installation by using your browser’s “Incognito” or “Private” mode or adjusting your browser settings accordingly. However, please note that this may limit certain functionalities on our website. Nevertheless, you can still access our website, log in, and enjoy all the offerings on Dataspiretech.com even without cookies.
Our legal basis for using cookies is Article 6(1)(b) of the General Data Protection Regulation (GDPR) and Article 6(1)(f) of the GDPR. Our legitimate interest in utilizing cookies is to optimize our product, enhance the user experience, improve customer support, and streamline our internal processes efficiently.

International Data Transfers

In order to provide our services effectively, we may need to transfer the information we collect about you, including personal information, to our affiliated entities or third parties located in different countries or jurisdictions around the world. It is important to note that if you are situated in the European Union or other regions with data protection laws that differ from those in the United States, the transfer of information, including personal information, to a country and jurisdiction with different data protection laws implies that your information may not receive the same level of protection as in your jurisdiction.
By using our services and providing us with your information, you consent to the transfer of your information, including personal information, to the United States and its use and disclosure as outlined in this Privacy Policy. Please be aware that the privacy laws and regulations in the United States may differ from those in your jurisdiction. We will take reasonable measures to ensure the security and protection of your information during international transfers. If you have any concerns or questions regarding the international transfer of your data, please contact us for further information

Data Retention, Deletion, and Your Rights

At Dataspire, we uphold the principles of purpose limitation and data minimization, ensuring that we only retain your personal data for as long as necessary to fulfill the purposes stated in this policy and as required by applicable storage periods mandated by law. Once the specific purpose has been discontinued or the storage periods have expired, we will block or delete the relevant data in accordance with statutory provisions.
Additionally, we respect your rights regarding access, rectification, cancellation, limitation of processing, data portability, and withdrawal of consent. You have the right to request access to your personal data stored by us, which will be provided in a structured, commonly used, and machine-readable format upon your request. We are also happy to make corrections, edits, limitations, or deletions to your personal data, provided that no conflicting statutory storage requirements exist or forward them to another responsible entity upon your request. If you believe your personal data stored with us is incorrect, outdated, or processed unlawfully, you have the right to restrict its processing. Furthermore, you can change or revoke your consent to the processing of your personal information at any time, effective for the future. To address any of these concerns, please reach out to us via email at hi@dataspiretech.com. Our legal basis for disclosing, correcting, deleting, limiting processing, and transmitting data is based on the respective request from the data subject.
If you have any complaints regarding the improper processing of your personal data, including collection, storage, modification, transfer, or deletion, you can email us at hi@dataspiretech.com. We take these concerns seriously and will address them promptly and appropriately.
Our legal basis for data deletion or blocking is in compliance with Art. 5 (1) b) and Art. 5 (1) c) of the GDPR.

Modification of this Privacy Policy

We reserve the right to modify this Privacy Policy periodically to ensure its compliance with current legal requirements and to reflect any changes in our services as outlined in the policy, such as the introduction of new services. Your subsequent visits to our website or use of our services will be governed by the updated Privacy Policy.
Last Updated: June 14, 2022